FAQ
Here are some of the questions we get asked. If you need additional information please call us on 0800 mcycle (0800 629 253)
Am I covered for Trackdays?Some of the insurers we deal with can cover your bike for rider training and trackdays. Please let us know if you want this cover. Approval is required from the insurer before cover can be set up, this can be done via our website
Yes we do have a monthly option, this does attract and extra cost generally about 10% more, via our Direct Debit system
What do I do if I want to make a claim?Get in contact with us as soon as you can. We will send out a claim form or you can download the claim form direct fr0m here.
Once completed please send it to us for processing
The form can be emailed to admin@kiwibike.co.nz or faxed to 06 7594112
We believe that the claims side of our business is the most important part and it is our mission to get you back on your bike as soon as possible.
As brokers we have access to several policy options and will be able to provide the best advice to suit your needs. We have also built up great relationships with our insurers, and this means we are able to provide great service to our customers.
The premiums we quote are often lower than what you can get by going direct! This is because we arrange extra discounts which we pass on to our clients.
IMPORTANT! If there are other vehicles involved DO NOT ADMIT LIABILITY! your insurer will deal with the other party's insurer.
